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WI 2017

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Member of the Board: Prof. Dr. Klaus-Peter Fähnrich, Prof. Dr. Bogdan Franczyk, Prof. Dr. Gerhard Heyer, Dr. Roland Fassauer

Online Dispute Resolution

The European Commission provides a platform for the extrajudicial online dispute resolution (ODR platform) accessable under ec.europa.eu/consumers/odr/

The Online Dispute Resolution website is an official website dedicated to help consumers and traders resolve their disputes out-of-court. A web form in which you enter the facts online allows the consumer or trader to receive a conciliation proposal as soon as possible.